Return and Refund Policy

At Rafi Sync, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below:

  1. Eligibility for Returns

  • Returns are accepted only for products that are defective, damaged, or not as described.

  • Items must be returned in their original condition, unused, and with all packaging intact.

  • Requests for returns must be made within 7 days of delivery.

  1. Return Process

  • To initiate a return, contact our support team with your order details and reason for return.

  • Our team will provide instructions for the return process.

  1. Refunds

  • Refunds will be provided once the returned product is received and inspected.

  • Since we operate on cash on delivery (COD), refunds will be processed in cash or through mutually agreed methods at the time of return.

  1. Non-Returnable Items
    Certain items such as perishable goods, personal care items, or products marked as “non-returnable” are not eligible for returns or refunds.

  2. Damaged or Incorrect Items
    If you receive a damaged or incorrect item, please notify us immediately. We will arrange for a replacement or refund at no extra cost to you.

  3. Policy Updates
    Rafi Sync reserves the right to update or modify this return and refund policy at any time. Changes will take effect immediately upon posting.

For any questions or issues regarding our policy, please reach out to our support team at [email protected].